Last Updated: 03/09/2023

At Wellness With Cecelia, we strive to provide exceptional holistic services and ensure customer satisfaction. We understand that there may be situations where you may request a refund. This Refund Policy outlines the terms and conditions governing refunds for our services.

1. Eligibility for Refunds: Refunds may be considered under the following circumstances:

• Cancelled Appointments: If you cancel a scheduled appointment within the specified notice period (see "Cancellation Policy" below), you may be eligible for a refund of the appointment fee.

2. Cancellation Policy: To be eligible for a refund due to appointment cancellations, you must adhere to the following cancellation policy:

• 24 hrs advance notice is required for appointment cancellations.

• Cancellations made within the notice period may be subject to a cancellation fee, which may be deducted from the refund amount.

3. Requesting a Refund: To request a refund, please follow these steps:

• Contact us at yogawithcecelia@gmail.com to initiate a refund request.

• Provide your name, contact information, the reason for the refund request, and any relevant details.

4. Refund Processing: Upon receiving your refund request, we will review it and notify you of the decision.

• Refunds will be processed within 5 business days from the date of approval.

• Refunds will be issued via the original payment method used for the booking.

5. Non-Refundable Services: Please note that the following services may be non-refundable:

• Services provided where the service has been fully rendered and completed.

• Services provided where the cancellation policy has not been adhered to.

6. Contact Us: If you have any questions or need further assistance regarding our refund policy, please contact us at yogawithcecelia@gmail.com.

7. Changes to this Refund Policy: We reserve the right to update and modify this Refund Policy at any time. Any changes will be effective immediately and will be posted on our website.

By engaging with our services, you acknowledge and accept the terms of this Refund Policy.